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Customer Service

We have an established Customer Contact Centre and can help you manage your contacts through a range of channels. Our highly skilled and professional team can provide the service you need including:

  • Receiving and responding to contacts to suit individual requirements
  • Welsh speaking call-takers
  • Data and analytics of customer contacts
  • An infrastructure to support multiple access channels
  • An established customer complaints, comments and monitoring process







Nicola Williams

Business Services Programme
Delivery Manager
Powys County Council
07824 598053


Marcia Morgan

Business Services Programme
Delivery Officer
Powys County Council
07785 243093





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