NOTICE: Implementation - £500 payment for care workers
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Customer Service


HWBS-CustomerWe have an established Customer Contact Centre and can help you manage your contacts through a range of channels. Our highly skilled and professional team can provide the service you need including:

  • Receiving and responding to contacts to suit individual requirements
  • Welsh speaking call-takers
  • Data and analytics of customer contacts
  • An infrastructure to support multiple access channels
  • An established customer complaints, comments and monitoring process



Telephone: 01597 826024 (Please note these contact details are for Commercial enquiries only. If you have a query and want to contact the Powys Payroll Team please phone 01597 826485)


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