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Customer Service

We have an established Customer Contact Centre and can help you manage your contacts through a range of channels. Our highly skilled and professional team can provide the service you need including:

  • Receiving and responding to contacts to suit individual requirements
  • Welsh speaking call-takers
  • Data and analytics of customer contacts
  • An infrastructure to support multiple access channels
  • An established customer complaints, comments and monitoring process

 

 


HWBS-Customer

 

Contact

Emailhwbs@powys.gov.uk

Telephone: 01597 826024

 

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