Customer Service
We have an established Customer Contact Centre and can help you manage your contacts through a range of channels. Our highly skilled and professional team can provide the service you need including:
- Receiving and responding to contacts to suit individual requirements
- Welsh speaking call-takers
- Data and analytics of customer contacts
- An infrastructure to support multiple access channels
- An established customer complaints, comments and monitoring process
Email: hwbs@powys.gov.uk Telephone: 01597 826024 (Please note these contact details are for Commercial enquiries only. If you have a query and want to contact the Powys Payroll Team please phone 01597 826485) Contact
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