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Module 2 - "How to have the What Matters Conversation" - Encouraging Positive Engagement

Due to financial pressures we are sorry to inform you that we are unable to provide tea and coffee at the training events during 2019-2020, we advise that you take drinks and a packed lunch with you to events.


Course Provider: IFSS Consortium
Course Administrator: Patricia Hunt


  • Road blocks to having the What Matters Conversation
  • Understanding discord and how it impacts on behaviour change


Key Learning Outcomes

  • Recognise discord in service users
  • Practice strategies to reduce it




Download application form here [134KB]  and email to Patricia.Hunt3@ceredigion.gov.uk to request a place on this course

Express an interest in this course here Expression of Interest Form for Training Courses

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