Coronavirus (COVID-19) - Housing

Current Housing Services update [207KB]

30 October 2020

Update of Housing Services during Firebreak Wales [209KB]

15 April 2020

For Housing Guidance and Services information from the Welsh Government -

9th April 2020

New guidance published by Welsh Government to support tenants impacted by COVID 19 -

8th April 2020

Letter sent to all Powys County Council housing tenants from the Head of Housing and Community Development [414KB]

1st April 2020

Welsh Government has published Covid-19 guidance for landlords and tenants in the private sector.

Guidance for landlords -

Guidance for private tenants -

27th March 2020

Heart of Wales Property Services (HoWPS) - Due to the coronavirus technicians will only be calling to deal with emergency repairs, heating inspections and servicing and health and safety work.  For example the testing of the electrical circuits in your home.

Emergency repairs - These are repairs needed to avoid danger to occupants or serious damage to the property. Examples include major pipe leaks, total power failure, serious roof defects, lightning, storm or flood damage, blocked or broken toilets, broken soil pipes. If you have any queries regarding emergency repairs, please contact the Housing ONE Number on 01597 827464 or email

Tenants supported during Coronavirus crisis

If you are registered for housing under the Homes In Powys scheme, we will be continuing to allocate homes but you will not be able to move into the property until further notice.  Anyone who is moving out of their home (e.g. moving into residential care) should call us to agree what they need to do to return the keys of their current property to the Council. If the situation changes we will up-date via our Facebook page and the 'Apply for social housing' webpage.

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