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Registration Service praised

Image of a birth and death certificate

8 July 2020

Image of a birth and death certificateThe performance of Powys County Council's Registration Service has been highly praised by its  national governing body in its annual review and for its work responding to COVID-19.

The Powys service was praised by the General Register Office's Compliance and Performance Unit for exceeding all performance targets during 2019/20.  It was also praised for its response to the pressures of the Coronavirus outbreak.

In the review the performance unit praised the council service saying;

"It is extremely gratifying to note your excellent performance during 2019/20.  You have exceeded all key performance targets in respect of appointment availability at 100% and the timeliness of registrations:

  • births 100%,
  • still birth 100%
  • Medical Certificate Cause of Death (MCCD) 91%.

"We recognise the continued use of daily performance monitoring and associated data analysis; proactive diary management and seasonality planning whilst fully engaging with community stakeholders.  This has improved levels of customer access and has positively impacted on MCCD timeliness by 4% resulting in the service now exceeding the key performance targets."

Cabinet Member for Corporate Governance and Engagement, Councillor Graham Breeze said: "I am delighted with the service's tremendous work during an unprecedented time. To achieve 100 per cent targets during any period would be cause for celebration but to do that during a pandemic is outstanding.

"The service, along with the rest of the council, will face even more pressures as we move into the recovery phase of the pandemic, but I am confident they will respond to the challenge with professionalism. I congratulate them for their work."  

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