£500 payment for care workers

The Welsh Government introduced a scheme on 1 May 2020, which recognises and rewards care workers who have worked during the COVID-19 pandemic with a one-off payment of £500.

The scheme is aimed at staff within registered care homes and domiciliary care services and includes Personal Assistants (PAs). An individual can only receive one payment and must have been employed in an eligible role during the period 15 March to 31 May. This may include those who have since left eligible roles.

Full details of the scheme can be found on Welsh Government's website.

Powys County Council (PCC) will be administering the scheme on behalf of Welsh Government for those who provided personal care in Powys between 15 March and 31 May 2020. 

Powys County Council will be writing to all employers and direct payment recipients of all eligible care staff across the county, who are then responsible for identifying and communicating with their staff about how to claim from the scheme.  The employer will distribute claim forms to employees for completion and submission.   The employer will submit finalised claims to PCC. If you think you are eligible for payment, please speak to your employer.

If you are a social care provider and have not received any information from us about the scheme, please email CareandWellbeing.Corp.Finance@powys.gov.uk

Letters and claim forms will also be sent to all care workers directly employed by the Council and payment will be made into their monthly pay by the payroll department.

If you are a personal assistant and have not received any information from your direct payment employer about the scheme, please email CareandWellbeing.Corp.Finance@powys.gov.uk

The deadline for all claims is 18 September 2020 and payments will be made by the end of October 2020.  Unless the employee requests payments to be staged over a number of months

Full guidance and claim forms can be found below for your information only.

(Hard copies of the forms will be sent to all eligible care employers and care workers employed directly by the Council).

Care workers 500 payment - Full Implementation Guidance [178KB]

Welsh Government social care workforce special payment scheme - Employee claim form [76KB]

£500 Payment - Employer Claim form [25KB]

Frequently asked questions

For a full list of FAQs, visit Welsh Government's webpage on the Social Care Workers Special Payment (£500) Scheme 


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