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National Trading Standards Estate Agency Team

National Trading Standards Estate Agency image

The National Trading Standards Estate Agency Team of Powys County Council is the UK's regulator under the Estate Agents Act 1979. The Estate Agents Act 1979 regulates estate agency work. Its purpose is to make sure that estate agents act in the best interests of their clients, and that both buyers and sellers are treated honestly, fairly and promptly. 


View the Estate Agents Public Register here Estate Agents Public Register


The National Trading Standards Estate Agency Team is responsible for:

  • issuing individual banning or warning orders under the Act
  • maintaining a public register of such banning or warning orders
  • approving and monitoring consumer redress schemes
  • providing generic advice and guidance on estate agency matters, in conjunction with Citizen's Advice, the Chartered Trading Standards Institute and other partner agencies


The National Trading Standards Team does not:
 - mediate or arbitrate in individual complaints
 - award civil redress to aggrieved parties
 - generally conduct 'routine' investigations (these are the responsibility of local Trading Standards services)


Additional Information for:

Businesses Business Information (NTSEAT)

Consumers Consumers Information (NTSEAT)

Enforcement Agencies Enforcement Agencies Information (NTSEAT)



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