Our Guidance

Please note: all guidance is currently under review and being updated to reflect the most recent requirements.

Approval of redress schemes under the Estate Agents Act 1979

Approval of redress schemes under the Estate Agents Act 1979 (PDF, 3 MB)

This guidance has been produced for organisations who wish to apply for approval as a redress scheme under the Estate Agents Act 1979 and tells you what you must do to meet your legal obligations. It is also of use to approved redress providers in order to help them maintain their ongoing approval status.