How we will treat the information

The information you give will be treated securely and confidentially.

The organisations who are contacted will use the information to update records; to end services, benefits and credits as appropriate; and to resolve any outstanding issues. They may use this information in other ways, but only as the law allows.

Next of Kin

If you are the next of kin (the closest relative by blood or marriage to the deceased), your entitlement to benefits may change, so please have your own National Insurance number and/or date of birth with you when you contact us.

If you are not the next of kin, or the person who is dealing with the deceased's estate (the person sorting out their property, belongings and money), you can still use the service if you have their permission to provide their details and act on their behalf.