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Citizens Advice

The Citizens' Advice consumer service provides free, confidential and impartial advice on consumer issues. 

Visit their website or call the Citizens' Advice consumer helpline on 0808 2231133

Bilingual CAB logo

They can advise on issues like faulty goods, poor workmanship and substandard services. You should also contact them to report dishonest trading and scams.

Citizens' Advice works in partnership with Local Authority Trading Standards Services by providing a first point of contact on a wide range of consumer problems. If your complaint needs further investigation, it will be referred to Trading Standards or other advice services.



  • Email:
  • Call: 0808 223 1133
  • North Powys Address: Trading Standards - Consumer Advice, Kirkhamsfield, Pool Road, Newtown, Powys SY16 3AF.
  • Email:
  • Call: 0808 223 1133
  • South Powys Address: Trading Standards - Consumer Advice, Neuadd Brycheiniog, Cambrian Way, Brecon, Powys, LD3 7HR
  • Email:
  • Call: 0808 223 1133
  • Mid Powys Address: Trading Standards - Consumer Advice, The Gwalia, Ithon Road, Llandrindod Wells, Powys, LD1 6AA

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