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Case Recording / Record Keeping

Course Provider: Bond Solon via Teams

Target Audience: SW teams/ Providers/Carers

Records, including notes, are an essential tool which health and social care professionals must be able to use effectively to meet their various legal and professional responsibilities.

Course Overview

This interactive course has been designed to give an understanding of how, when, and why to write timely and accurate records, as well as how they can be used to defend recollection under cross-examination in a courtroom environment.

This course has been designed to help ensure professionals are able to adopt a defendable practice to their notes and records, while also considering their own accountability and that of their organisation.

Throughout the day, delegates will consider what should, and should not be recorded in care records and the importance of focusing on not just what was said, but also on what is not being said by the service user, alongside their overall presentation.

Delegates will consider what "good" looks like from their perspective and within their role. They will be assisted to formulate a note keeping template which will help them in capturing all relevant information imparted by their service users, while also consider who may read their notes and records.

Key Learning Points

By the end of this course, you will be able to:

  • Describe what a timely care record is.
  • Describe what an accurate care record is.
  • Explain why timely care records should be kept.
  • Explain how timely care records should be kept.
  • Practice contemporaneous record keeping.
  • Use a contemporaneous record to create a report.
  • Defend your recollection by using a report and contemporaneous record under cross-examination.


  • 13th July 2022 - 9.30am - 5pm
  • 10th February 2023 - 9.30am - 5pm

There is no charge to attend these courses, however a cancellation charge may apply to non-attendance if sufficient notice is not given

Express an interest in this course here Expression of Interest Form for Training Courses


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