Missed Bin Collections
Are you sure about your collection day?
Before reporting a missed collection, please bear in mind the collection crews may still be out working until the end of the day.
Also, please check:
- that your containers were out by 7.30 am
- that your containers were out in the correct place
- that your lid was closed and no extra waste was next to your bin
- that the correct waste was in the containers
Crews will not return for any boxes/bins/bags that are placed out late. If this happens, you should take your containers back in until the next collection or you can take the recycling to a household waste and recycling centre or community recycling site.
Changes to collections
Your collection may have been affected by bad weather, vehicle breakdown or road works. Where we can we will tell you about this.
If you are still sure that we have missed your collection you can report it using the button below