Walk-in / Face to Face
Face‑to‑face council services in Powys
If you need to speak to us in person, Library+ locations are the main places to access face‑to‑face council services across Powys.
Our Library+ facilities offer a welcoming, local way to get help with a wide range of council services, alongside traditional library services. Library staff can support you with things like payments and general enquiries, all from one convenient location.
- Brecon Library + (can process bus passes)
- Builth Wells Library+
- Crickhowell Library+ (can process bus passes)
- Hay on Wye Library+
- Knighton Library+
- Llandrindod Wells Library+ (can process bus passes)
- Llanidloes Library+ (can process bus passes)
- Llanfyllin Library+
- Machynlleth Library + (can process bus passes)
- Newtown Library + (can process bus passes)
- Presteigne Library+
- Rhayader Library +
- Welshpool Library + (can process bus passes)
- Ystradgynlais Library+ (can process bus passes)
Library+ points are available in towns across the county and do not require an appointment for general enquiries.
Visiting a council office
If you need to visit a council office, you must have a pre‑arranged appointment before attending.
This helps us make sure the right staff are available to help you and keeps waiting times to a minimum.
Please do not travel to a council office without an appointment, as you may not be seen.
Not sure where to go?
If you're unsure which service point is right for you, start with your nearest Library+ or contact us before travelling.
