National Trading Standards Estate and Letting Agency Team
About NTSELAT
NTSELAT supports fair and transparent property agency practices across the UK. We oversee compliance, provide guidance to industry and enforcement authorities, and approve redress schemes to protect consumers.
Read more information (Go to About NTSELAT)NTSELAT Info
Quick Links
Access useful tools and resources quickly, including the public register of orders, the property agent checker, redress scheme approval information, and the option to pay an estate agency penalty charge.
Read more information (Go to Quick Links)
Estate Agency
This section provides guidance and information for estate agents, businesses, and enforcement authorities on the legal requirements that apply to estate agency work in the UK.
Read more information (Go to Estate Agency)
Enforcement
Resources to support local authority officers in enforcing estate agency legislation. This section provides practical guidance, tools, and information to assist with consistent and effective regulatory enforcement.
Read more information (Go to Enforcement)
Consumers
Report or complain about a property agent. This section provides guidance for individuals engaging with estate agents. It includes advice on how to raise concerns about estate agency practices.
Read more information (Go to Consumers)
Our Guidance
Access our guidance library for documents that support consumers, industry professionals, and enforcement authorities. Please note: all guidance is currently under review and being updated to reflect the most recent requirements.
Read more information (Go to Our Guidance)
About Us
Find out more about the role, responsibilities, and structure of NTSELAT. This section outlines who we are, what we do (and don't do), our strategic aims, and how to get in touch with us.
Read more information (Go to About Us)
Quick Links
Access useful tools and resources quickly, including the public register of orders, the property agent checker, redress scheme approval information, and the option to pay an estate agency penalty charge.
Read more information (Go to Quick Links)
Estate Agency
This section provides guidance and information for estate agents, businesses, and enforcement authorities on the legal requirements that apply to estate agency work in the UK.
Read more information (Go to Estate Agency)
Enforcement
Resources to support local authority officers in enforcing estate agency legislation. This section provides practical guidance, tools, and information to assist with consistent and effective regulatory enforcement.
Read more information (Go to Enforcement)
Consumers
Report or complain about a property agent. This section provides guidance for individuals engaging with estate agents. It includes advice on how to raise concerns about estate agency practices.
Read more information (Go to Consumers)
Our Guidance
Access our guidance library for documents that support consumers, industry professionals, and enforcement authorities. Please note: all guidance is currently under review and being updated to reflect the most recent requirements.
Read more information (Go to Our Guidance)
About Us
Find out more about the role, responsibilities, and structure of NTSELAT. This section outlines who we are, what we do (and don't do), our strategic aims, and how to get in touch with us.
Read more information (Go to About Us)Share this page
