Notice: Housing rent account balances in My Account
Read more

DBS Customers

What support do we offer our existing customers?

Powys County Council offers its existing customers a range of tools to support them process their DBS applications. This includes: 

  • 1:1 telephone guidance available during working hours.

  • Same day email response.

  • Applicant, verification officer and administrator guides to the online system.

  • Bespoke training guides for larger organisations.

  • Three days of free training sessions for larger organisations. 


Who are our existing customers?

We currently process the DBS checks for over 200 smaller organisations and 8 local authorities. Over a hundred DBS checks are submitted to the national DBS every day and our accuracy rating is 99.94%. The seven local authorities, who have chosen to use Powys County Council as their umbrella body are:

Blaenau Gwent County Borough Council


Blaenau Gwent County Borough Council logo

Bridgend County Borough Council


Bridgend County Borough logo

City and County of Swansea


City & County of Swansea logo

Merthyr Tydfil County Borough Council


Merthyr Tydfil County Council Logo

Neath Port Talbot County Borough


Neath Port Talbot County Borough logo

Newport City Council


Newport City Council logo

Pembrokeshire County Council


Pembrokeshire County Council logo

Crescent Purchasing Consortium


Crescent Purchasing Consortium Logo



Share this page

Facebook icon Twitter icon Email icon


Print icon