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Notice: Full details of the new Household Recycling Centre booking system and charges for DIY waste are available on the council website.

DBS Customers

What support do we offer our existing customers?

Powys County Council offers its existing customers a range of tools to support them process their DBS applications. This includes: 

  • 1:1 telephone guidance available during working hours.
  • Same day email response.
  • Applicant, verification officer and administrator guides to the online system.
  • Bespoke training guides for larger organisations.
  • Three days of free training sessions for larger organisations. 

Who are our existing customers?

We currently process the DBS checks for over 600 external organisations and 13 local authorities. Over a 35,000 DBS checks are submitted to the national DBS every year by Powys County Council DBS Unit, and we maintain an accuracy rating of 99.94%.

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