DBS Customers
What support do we offer our existing customers?
Powys County Council offers its existing customers a range of tools to support them process their DBS applications. This includes:
- 1:1 telephone guidance available during working hours.
- Same day email response.
- Applicant, verification officer and administrator guides to the online system.
- Bespoke training guides for larger organisations.
- Three days of free training sessions for larger organisations.
Who are our existing customers?
We currently process the DBS checks for over 200 smaller organisations and 8 local authorities. Over a hundred DBS checks are submitted to the national DBS every day and our accuracy rating is 99.94%. The seven local authorities, who have chosen to use Powys County Council as their umbrella body are:
Blaenau Gwent County Borough Council
![Blaenau Gwent County Borough Council logo](/image/286/Blaenau-Gwent-County-Borough-Council-logo/gi-responsive__100.png?m=1506076893860)
Bridgend County Borough Council
![Bridgend County Borough logo](/image/287/Bridgend-County-Borough-logo/gi-responsive__100.png?m=1506076842153)
City and County of Swansea
![City & County of Swansea logo](/image/285/City--County-of-Swansea-logo/gi-responsive__100.png?m=1506076790663)
Merthyr Tydfil County Borough Council
![Merthyr Tydfil County Council Logo](/image/281/Merthyr-Tydfil-County-Council-Logo/gi-responsive__100.png?m=1506076686513)
Neath Port Talbot County Borough
![Neath Port Talbot County Borough logo](/image/282/Neath-Port-Talbot-County-Borough-logo/gi-responsive__100.png?m=1506076861333)
Newport City Council
![Newport City Council logo](/image/283/Newport-City-Council-Logo/gi-responsive__100.png?m=1506076687760)
Pembrokeshire County Council
![Pembrokeshire County Council logo](/image/284/Pembrokeshire-County-Council/gi-responsive__100.png?m=1506076688350)
Crescent Purchasing Consortium
![Crescent Purchasing Consortium Logo](/image/622/Crescent-Purchasing-Consortium-Logo/gi-responsive__100.png?m=1510742553257)