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Notice: Careline customers please be aware of this scam (January 2025)

Council Tenants Service Charges

Please find below an explanation of what standards you can expect from the grass cutting and cleaning services.

Grass Cutting Services

  • The grass will be cut 10 times a year
  • Litter picking prior to grass cutting
  • Weed spraying
  • Grass cuttings will not be removed
  • Anything left on grassed areas will not be moved - they will be cut around e.g., plant pots

Cleaning Services

  • Cleaning will be done once every four weeks
  • Remove all litter/rubbish from communal areas
  • Remove cobwebs and dust
  • Clean door frames, doors and door glass
  • Clean window frames and internal window glass
  • Sweep or vacuum as appropriate
  • Floors mopped (unless there is a risk of frost)
  • Remove marks from wall where possible
  • Wipe/clean/dust handrails/ balustrades/paintwork

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