Strength Based Outcome Focused Care Planning - Collaborative Communication

Target Audience: Adult Social Work Teams / Domiciliary & Reablement / Day Support Workers

Provided by Robin Scott-Wilson

Learning Outcomes:

The power of the conversation
Focussed on resolving service user dilemmas.
Collaborating in achieving a sustainable outcome, building on strengths, maximising autonomy and independence.

The communication skills of our staff enable them to engage with service users in a wide variety of challenging circumstances. This course is designed to build on worker skill and confidence to empower their service users.

Workers can create a momentum for change through collaborative communication skills that communicate both acceptance and empathy whilst focussing upon the most central and important issues and dilemmas.

Collaborative communication skills can help workers in any type of helping or therapeutic setting to help persons explore and hopefully resolve their dilemmas about crucial issues that they identify in their lives.

Dates & Times:

3 & 9 April - 9.30am - 4.30pm. Follow-up day 13 May 10am - 3.30pm

Venue: Ladywell House, Park Street, Newtown

7 & 8 May - 9.30am - 4.30pm. Follow-up day 4 June 10am - 3.30pm

Venue: Antur Gwy, Builth Wells

9 & 10 July - 9.30am - 4.30pm. Follow-up day 13 August 10am - 3.30pm

Venue: Ladywell House, Park Street, Newtown

6 & 7 August - 9.30am - 4.30pm. Follow-up day 10 Sept 10am - 3.30pm

Venue: Ladywell House, Park Street, Newtown

There is no charge to attend these courses, however a cancellation charge may apply to non-attendance if sufficient notice is not given

Express an interest in this course here Expression of Interest Form for Training Courses