Have we made a difference?

Pink puzzle pieces with one piece a different colour

Where you have a Care Plan, we will aim to regularly review it with you:

To make sure it is still fit for purpose.
To understand if it has made a difference.
To identify if any changes are needed.
We will seek your feedback on our service and use this to drive improvements. (Adult Social Care Feedback Form | Have Your Say Powys)

When things are getting better it's important to say so, but when they are not, we may need to make changes.