ECO funded schemes
14 January 2026
The advice has been issued by Powys County Council following the news that South Wales based CES went into administration last week.
A spokesperson for the county council said: "The advice to residents will depend upon their position along the ECO Flex retrofit journey but they should contact Warm Wales 0800 0911786, email - information@warmwales.org.uk or website - Powys Eco Agents - Warm Wales who will be able to provide advice and support and guidance.
"Anyone with work part completed will need to make contact with CES administrators or City Energy Network who may be able to arrange completion via one of their alternative installation companies. Warm Wales will assist with this process where possible.
"Those with work approved but not yet completed by CES will unfortunately need to find an alternative installer (unless City Energy Network have already arranged or are in the process of arranging this). Alternatively, they may consider making a fresh application via the Warm Powys scheme.
"Our advice to Powys residents will always be to first consider the Warm Powys Scheme - Warm Powys as this provides lower qualification criteria and enhanced products and services for residents when compared to all other ECO funded schemes."
