Privacy Notice for Adult Social Care

Purpose

This Privacy Notice sets out how Powys County Council (PCC) ('we'/'us') collects, uses and shares your personal information for the purposes of providing social services in relation to adults.

Who are we and how are we contacted?

Powys County Hall
Spa Road East
Llandrindod Wells
Powys
LD1 5LG

Email: assist@powys.gov.uk

Phone: 01597 826000

Data Protection Officer (DPO):

The DPO for PCC and Powys Schools can be contacted via email at information.compliance@powys.gov.uk.

What personal information do we process about you?

Adults Social Care will store any details relating to your situation in a way that will assist us in supporting you to meet your, and / or your family's, care and support needs as well as our responsibilities regarding the protection of adults at risk from abuse and neglect.

ASC may obtain the following categories of your personal data:

• Name
• Address
• Date of Birth
• Gender
• Contact Details
• National Insurance Number

We may also obtain and hold more specific information, including:

• Details about your care and support needs
• Information about other members of your household
• Details of family relationships in and outside of your household
• The names and contact details of your close relatives and/or carers
• Information used to assess your situation, such as assessments and reports
• Things that other organisations (such as health, schools or care homes) tell us to help us understand your situation and needs and co-ordinate your care services more effectively
• Recordings of any visits or contact you have made, or we have made with you
• Any additional needs or disability
• Financial information
• Details of your mental health and capacity
• Details of your physical health
• Details of your wellbeing
• Details of your personal outcomes
• Details about your lifestyle
• Details about your engagement with ASC
• Culture, religion/ belief
• Criminal record
• Restorative justice
• Allegations of abuse or neglect towards you
• Allegations or concerns raised regarding your conduct or safeguarding concerns from you about others.
• Disability Type(s)
• Categories of Safeguarding
• Types of Care and Support Received
• Caring responsibilities

Source of the personal data:

• You
• Your representative/ advocate/ legal representative
• Your family
• Police
• Health authorities
• Education authorities
• Other local authorities
• Housing associations/ registered social landlords
• Regulatory bodies, such as Care Inspectorate Wales/ Health Inspectorate Wales
• Partner Agencies
• Medical professionals/ General practitioners
• Disclosure and Barring Service
• Members of the public
• Domiciliary Care Agencies
• Residential and Nursing Care Homes
• National Prosecution Service
• Secure Estates (prisons)
• Others (including professionals/ volunteers/ carers) who may be involved in your care
• Your employer

The purposes for which we process your personal information:

We collect personal information to enable us to provide you with social care services, in partnership with other agencies and voluntary organisations. This privacy notice also includes the processing of personal information that takes place by the Social Services Customer Feedback Team in order to improve our services.

Who might we share your personal information with?

We will only share information with an organisation if they need it to do their job, or where the law requires or allows us to do so, for example: 

• Partner organisations that provide care and support services
• If a Court orders that we provide the information
• Regulatory bodies (such as CIW/HIW) that inspect and monitor our work
• Welsh Government (WG) Adults Receiving Care and Support (ARCS) data collection.
• Organisations such as the police, health, education services and third sector partners who work jointly with us to provide services and protect individuals.
• Wales Audit Office (WAO) & Swap Internal Audit Service.

The Legal Basis (What allows us to process your personal data):

We will process your personal information in line with the UK General Data Protection Regulation (GDPR), which requires us to indicate which legal basis it is relying on in order to process your personal data.

ASC have considered appropriate lawful grounds for collecting and processing your data. Your personal information is needed so that we are able to carry out our legal responsibilities.

In some cases, this may result in a legal requirement for information to be provided and collected. If you refuse to provide the data we require, this could result in us not being able to provide you with services. Some of the key pieces of legislation that ASC work under includes:

• Social Services and Wellbeing (Wales) Act 2014
• Wales Safeguarding Procedures 2019
• Mental Health Act 1983
• Mental Health Act Code of Practice for Wales
• Mental Health (Wales) Measure 2010
• Mental Capacity Act 2005
• Deprivation of Liberty Safeguards
• Regulation and Inspection of Social Care (Wales) Act 2016
• Adult Placement Regulations 2019

How long will we retain your personal information for?

ASC will retain your information for some time after we have stopped delivering services to you. The Retention Periods are specified within the Council's Corporate Retention Schedule. At the end of the retention period, information will be deleted.

Further Information:

For further information about how we process your personal data, the rights you are entitled to exercise such as the right of access, and the commissioner's contact details, please visit our overarching privacy notice here:  Data Protection and Privacy