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Notice: Our phone lines will be open until 4pm on Tuesday 24 December 2024.

Complain about unsafe food

If you have a complaint in about food safety, please contact our team. We will find out about the complaint and can tell you what action we can take on your behalf.
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What we will Investigate

We can investigate cases of:

  • food that is not fit to eat
  • foreign objects in food

If you find a problem with a product please make sure you keep all the food and packaging, avoid handling the product more than you have to and get in touch with us as soon as you can.

We can also investigate complaints about unhygienic practices or standards in food premises, so please report any poor hygiene you've seen in food outlets or any food poisoning you think was caused by food from a restaurant or food outlet.

You can also report other illegal practices such as illegal slaughter of animals for food.

Report unsafe food Report unsafe food

 

Contacts

  • Email: public.protection@powys.gov.uk
  • Phone: 01597 827467
  • Address: 
    • Brecknockshire Offices, Neuadd Brycheiniog, Cambrian Way, Brecon, LD3 7HR
    • Montgomeryshire Offices, Tŷ Maldwyn, Brook Street, Welshpool, SY21 7PH
    • Radnorshire Offices, The Gwalia, Ithon Road, Llandrindod Wells, LD1 6AA

This service offers a callback facility.

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