What type of noise problems can the council deal with?
The Environmental Health Service have legal powers to deal with noise problems and can deal with noise complaints from:
- Domestic sources, e.g. barking dogs, amplified music, DIY noise.
- Industrial sources, e.g. noisy fans, generators.
- Commercial sources, e.g. noise from entertainment venues.
- Construction sites, e.g. noise from building/demolition works.
- Certain noise in streets from vehicles, loudspeakers, machinery and equipment.
- Intruder alarms sounding for more than 20 minutes or going off on a regular basis
As well as dealing with complaints about noise we also do a lot of preventative work to stop noise pollution occurring, including:
- Assessment of the impact of noise of new developments under the Planning process.
- Consultation on Licensing Act 2003 applications and variations to prevent public nuisance.
- Prior Consent for Construction/Demolition works.
- Educational campaigns e.g. Noise Action Day
Are there alternatives to making a complaint about noise?
Noise problems are often best resolved by having a chat with the neighbour concerned. It may be that they don't know that they are causing you a problem. If you let them know that the noise is bothering you, they have an opportunity to deal with the noise without you needing to make a formal complaint.
There may be occasions when you don't want to approach a neighbour directly and if so, you can make a complaint about noise nuisance to the council.
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