What type of noise problems can the council deal with?

The Environmental Health Service have legal powers to deal with noise problems and can deal with noise complaints from:

• Domestic sources, e.g. barking dogs, amplified music, DIY noise.
• Industrial sources, e.g. noisy fans, generators.
• Commercial sources, e.g. noise from entertainment venues.
• Construction sites, e.g. noise from building/demolition works.
• Certain noise in streets from vehicles, loudspeakers, machinery and equipment.
• Intruder alarms sounding for more than 20 minutes or going off on a regular basis

As well as dealing with complaints about noise we also do a lot of preventative work to stop noise pollution occurring, including:

• Assessment of the impact of noise of new developments under the Planning process.
• Consultation on Licensing Act 2003 applications and variations to prevent public nuisance.
• Prior Consent for Construction/Demolition works.
• Educational campaigns e.g. Noise Action Day

Are there alternatives to making a complaint about noise?

Noise problems are often best resolved by having a chat with the neighbour concerned. It may be that they don't know that they are causing you a problem. If you let them know that the noise is bothering you, they have an opportunity to deal with the noise without you needing to make a formal complaint.

There may be occasions when you don't want to approach a neighbour directly and if so, you can make a complaint about noise nuisance to the council.

Contacts

• Email: public.protection@powys.gov.uk
• Phone: 01597 827467
• Address: 
  • Brecknockshire Offices, Neuadd Brycheiniog, Cambrian Way, Brecon, LD3 7HR
  • Montgomeryshire Offices, Tŷ Maldwyn, Brook Street, Welshpool, SY21 7PH
  • Radnorshire Offices, The Gwalia, Ithon Road, Llandrindod Wells, LD1 6AA

This service offers a callback facility.

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