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Notice: The Council Tax and Council Tax Recovery lines will be closed Wednesday 27th May 2026 due to Team training. Our phone lines will be open as normal on 28th May 2026

We are currently experiencing problems with our phone lines. 

We are trying to resolve this issue as soon as possible and apologise for any inconvenience. 

 

Our policies and procedures

Policies and procedures for conducting council business: The council's Constitution.

Policies and procedures for delivering our services. For example  and Strategic Equality Plan.

Policies and procedures about the recruitment and employment of staff. For example employment information, current vacancies, Recruitment Policy, Equality and Diversity Policy, Human Resources Policy, Health and Safety Policy.

Customer service: For example Complaints policy.

Data Protection Policy For example Data Protection Policy and Records Management Policy.

Charging regimes and policies: For example: 

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