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Why should I get an account?

You can do many things on this website without an account but if you do have an account with us and sign in when making requests:

  • we can pre-fill forms with your address and contact information (if you complete this in your profile)
  • you can view your requests and track their progress
  • if you phone us, we can see your requests quickly
  • we can easily send you updates about your requests
  • This account cannot be used to borrow library books, ebooks or emagazines or to apply for jobs