Support with your Household Utility Bills
Broadband and phone bills: If you are concerned about paying your broadband or mobile phone bill, you should contact your supplier, as they may be able to put a payment plan or other support in place to help you stay connected.
Cold Weather Payments: You may get a Cold Weather Payment if you're getting certain benefits or Support for Mortgage Interest. You'll get a payment if the average temperature in your area is recorded as, or forecast to be, zero degrees celsius or below over seven consecutive days.
Council Tax reductions: If your household is on a low income, you could receive support towards some or all of your Council Tax bill through the Council Tax Reduction Scheme.
Discretionary Assistance Fund: The Discretionary Assistance Fund offers payments, or in kind support, to people needing urgent assistance and where there is an identified need to safeguard health and wellbeing. Payments will be made available to people who have no other means of meeting the immediate cost of living. They are not intended to meet the cost of ongoing expenses.
Everyday Needs Grant: Members of the Armed Forces community struggling with their fuel bills can apply for new emergency energy top up grants of up to £200 per month depending on their financial circumstances.
Help with your energy bills: If you're on benefits or have a low income you may be eligible for:
- the Warm Home Discount Scheme;
- energy-saving improvement schemes;
- home energy support payments
Help with water bills: If you are having difficulty paying your water bill, you should contact your supplier, who will be able to offer advice:
CAUTION: Reports of scam emails, text messages and phone calls are increasing, with fake communications often claiming to be about energy rebates, tax refunds or other financial benefits. If you have any doubts about a message, contact the organisation directly. Don't use the numbers or address in the messages - use the details from their official website. For more advice about how to keep safe online visit: www.cyberaware.gov.uk and report fraud attempts at www.actionfraud.police.uk
These pages include details of a small selection of the many websites, charities, and organisations that are available to offer help, advice and support. Please make sure that you only follow advice from credible and trusted sources. Powys County Council is not responsible for the content of external websites.
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