Estate Agency

Estate agency work definition and exceptions, intermediaries, property raffles.

Who can and who cannot be an estate agent.

Legislation that describes what you must do to act lawfully in estate agency work.

Understanding approved estate agency redress schemes and your legal obligations.

What fees and charges information you must give your clients, and how you must define terms of business.

What information you must give to clients about services provided to buyers, referral fees, personal interest in a transaction, and offers.

Holding deposits, keeping client accounts, paying interest.

Digital Markets, Competition and Consumers Act 2024 (DMCC) and Business Protection from Misleading Marketing Regulations 2008 (BPRs).

What you need to do to comply with Energy performance of buildings regulations.

How best to protect against money laundering.

What warning orders and prohibition orders are, how to appeal, how to apply to have an order varied or revoked.