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Notice: The Council Tax and Recovery phone lines will be closed Wednesday 4th March 2026 due to team training.

Low Income Family Tracker (LIFT)

MM LIFT

What You Need to Know

What is LIFT?

  • LIFT is a 12-month pilot project in Powys, funded by the Welsh Government.
  • Uses Data sources such as Housing Benefit & Council Tax Reduction, Universal Credit and Housing Tenant Data.

Main Goals:

  • Find tenants who might be missing out on financial support.
  • Help families increase their income and get the support they need.

Focus Areas:

  • Relative poverty
  • Free school meals
  • Bedroom tax
  • Rent arrears
  • Pension credit
  • Support for people with disabilities or health issues

How does it work?

  • Many Powys households have received letters about these campaigns.
  • If you got a letter, you're invited to contact the council for free, confidential help.
  • Support includes help with bills, benefits advice, budgeting, and debt management.
  • Advice is tailored to your situation and available online, by phone, in person, or at home.

No time limit: You can get help even if you received a letter a while ago.

We are here to help whether you have received a letter or not.

If you are struggling financially, please get in touch via:

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