Notice: Housing rent account balances in My Account
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Council tenants

We believe we can deliver better services by listening to you as tenants of Powys County Council.  We are committed to giving you the opportunity to have a say in how your home is managed.

Help us to improve the service by getting involved in our consultations [1MB] , attending our events and tenants meetings. We will publish meeting dates and events as soon as they have been arranged. 

You can also register to give your views as part of our Housing Services Group 100 (HSG 100) .

Useful Documents 

Tenants Handbook [7MB]

Open House Tenants Newsletter [7MB]

Service charges - your questions answered [248KB]

Home Improvements by Tenants [135KB]

Service charges - grass cutting and communal cleaning [148KB]

Request permission for an alteration to the premises - guidance notes [98KB]


Star Tenant Awards

The Star Tenant Awards have been launched to highlight and celebrate the positive difference Powys County Council's housing tenants make within their local community. The competition could see tenants being rewarded for being a good neighbour, taking pride in their home or estate, for carrying out volunteer work or just going the extra mile.

Awards can be for an individual tenant or a group of tenants together.

Nominations for the awards can be made at any time of the year by county councillors, housing staff or council tenants.

Winners will be selected bi-monthly, with individual winners set to receive £50 in vouchers, while group winners will receive £100 in vouchers.

For a nomination form, including the rules of the nomination please contact us on 01597 827464, email or download the form [397KB] .

Home Contents Insurance

Council tenants can apply for Home Contents Insurance through the housing service.  For an application form or more information, please see our  guidance leaflet [810KB] , or contact the Housing Service.

If you need to make a claim on your Home Contents Insurance, please contact us.




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