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Recharging Policy Statement

The aim of the  Repairs and Maintenance Policy [411KB]  is to ensure that:

  • In line with the Councils Tenancy Agreement, The Housing Service is able to recover the cost of works necessary; be that through wilful damage, misuse or neglect.
  • The costs are recovered effectively and efficiently.
  • The costs are recovered using a consistent approach.

The Housing Service operates the policy to ensure that:

  • We maximise the resources available to allow re-investment in our stock and provide services to our customers.
  • Responsible tenants /customers and members of the general public are not penalised.
  • Policies, procedures and agreements are adhered to and enforced when appropriate.

 

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