Recharging Policy Statement

The aim of the Repairs and Maintenance Policy (PDF, 174 KB) is to ensure that:

• In line with the Councils Tenancy Agreement, The Housing Service is able to recover the cost of works necessary; be that through wilful damage, misuse or neglect.
• The costs are recovered effectively and efficiently.
• The costs are recovered using a consistent approach.

The Housing Service operates the policy to ensure that:

• We maximise the resources available to allow re-investment in our stock and provide services to our customers.
• Responsible tenants /customers and members of the public are not penalised.
• Policies, procedures and agreements are adhered to and enforced when appropriate.