Council Tax and Business Rates
Please note that from 23rd March the council tax/ business rates & awards service will only be taking calls between the hours of 9am till 1pm. We aim to have a full complement of staff during these hours to help improve call response times.
Many of our services are now accessible here on our website.
Register for My Account and add your council tax / business rates reference number to your profile to see a full account summary online and download a copy of your bill.
To avoid queuing to speak to an advisor, we would encourage customers to use these online facilities where possible. We apologise for any inconvenience this may cause and thank you for your patience.
If you have any concerns over your bill or the amounts you have already paid, please contact us directly either via email firstname.lastname@example.org or via telephone 01597827463. Do not respond to phone calls or any text messages you may receive suggesting you may be eligible for a refund or a banding reduction as we are aware that fraudulent organisations operate in this area.