Council Tax


Our Income & Awards service will be launching an improved automated telephony service later today (17th December 2019). We have listened to customer feedback over the past 6 months and have made several improvements based on those comments. The redeveloped system should improve the customer journey by continuing to facilitate self service and providing clearer exits points to an advisor for more complex matters.

Contact us:

  • Phone: 01597 827463 (This is a 24 hrs phone service, however should you need to speak to an officer, office opening hours 9am - 4pm Mon - Fri)
  • Email:
  • Write to us at: Revenues Services, PO Box 71, Llandrindod Wells, Powys LD1 9AQ


If you have any concerns over your bill or the amounts you have already paid, please contact us directly either via email or via telephone 01597827463 and do not respond to phone calls or any text messages you may receive suggesting you may be eligible for a refund or a banding reduction as we are aware that fraudulent organisations operate in this area.  


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