Council Tax and Business Rates
If you have any concerns over your bill or the amounts you have already paid, please contact us directly either via email firstname.lastname@example.org or via telephone 01597827463 and do not respond to phone calls or any text messages you may receive suggesting you may be eligible for a refund or a banding reduction as we are aware that fraudulent organisations operate in this area.
Please note we are trialling a new interactive telephony system over the coming months which will enable our customers to self-serve and report changes in circumstances more promptly. We appreciate this service will be new to customers and we will be reviewing it to ensure the customer journey is as smooth as possible. We thank you for your patience whilst we integrate this technology across our systems.