Storm Goretti update

Business continuity plans are updated and in place. Any significant service changes or closures will be reported and communicated on social media, the website and with the customer services team.

Community wellbeing

(Leisure and sport centres, libraries, museums, archives)

Knighton and Crickhowell libraries are closed on Friday 9 January.

All other services are open and currently operating as normal. Any decisions to close are made locally. Residents are advised to call ahead to check they are open before travelling.

Customer services

(contact centre, receptions and out of hours)

Contact centre staff have offered to work additional hours to ensure calls will be answered.

Delta Wellbeing (out of hours cover) also have additional staff working to help with any potential increase in requests.

There are no current plans to close any face-to-face customer service points.

If you need to contact us about an emergency when the office is closed (after 5pm, at the weekend or on a bank holiday), you can use the online form on the Delta Wellbeing website or call 01597 827005 or 0345 0544 847

Please call 01597 827464 for emergency council housing repairs or homelessness emergencies

For life-threatening emergencies please call 999

Children's services

All vulnerable children will be supported, and essential safeguarding visits will continue as planned.

Arrangements have been made to use 4x4 vehicles for visits if needed.

Family Time and Family Centres in Welshpool and Newtown are closed today Friday 9 January.

Other family centres are remaining open for support and food.

Adult services

All essential services and visits for the most vulnerable service users will continue.

Powys staff and third-party providers all have contingency plans in place to ensure services continue.

Arrangements have been made to use 4x4 vehicles for visits if needed.

Day service and day centres will be closed on Friday 9 January.

Highways

Last night was a busy one.

The full fleet were out patrolling, ploughing and treating the priority routes throughout the night. Conditions in the mid and north of the county were particularly challenging, with stranded cars, accidents, fallen trees and powerlines causing problems.

This morning (Friday 9 January) crews were back out clearing and treating the priority routes from 8am and will move on to secondary routes from 10:30am.

Many of the reported fallen trees have already been cleared and we are working to ensure any remaining are sorted asap.

Whilst weather conditions remain cold, please take care when outside, allow extra time for journeys and take note of any advice given by the Met Office, police or the council.

Find out more out how we treat roads during the winter: Winter gritting

Waste and recycling

If safe, collections will continue. However, we expect difficulties accessing more rural areas due to the weather and road conditions. Residents are advised to check online for any changes to the collections: Bin collection day

Household Recycling Centres will only open if conditions allow. Updates will be available online and social media. Any residents with a booking will be emailed if the HRC is closed.

Welshpool and Llandrindod Household Recycling Centres will be closed today (Friday 9 January).

If you already have a booking, we will email you to confirm the closure. No further bookings can be made for either site for today (Friday 9 January) online or over the phone. As long as conditions allow, we are planning for all Household Recycling Centres to be reopened tomorrow (Saturday 10 January).

Schools and school transport

There will be no school transport on Friday 9 January.

Due to the nature of the amber weather warning and the advice to avoid unnecessary travel, the decision has been made to suspend all school transport on Friday 9 January.

Schools will decide whether to close at a local level. Any closures will be reported online here: School Closures

Public transport

We are expecting disruptions to bus services. Passengers are advised to check with Traveline Cymru and local bus operators for the latest service updates before travelling.

If weather conditions are particularly severe, we strongly recommend avoiding unnecessary travel.

Staff

Where possible, staff should work from home and not make unnecessary journeys. Frontline staff will be supported to carry out the roles as safely as possible.