Out of hours contacts
If you need to contact us about an emergency when the office is closed (after 5pm, at the weekend or on a bank holiday), you can use the online form on the Delta Wellbeing website.
The reporting form is monitored 24/7.
When completing the form, please provide as much information as possible to that the team can respond without delay.
You will only be contacted if needed. This allows the team to prioritise resources and respond to emergencies quickly.
You can use the Delta Wellbeing website to report out-of-hours emergencies relating to the following areas:
- Social Services
- Home Care
- Housing and repairs
- Road Closures
- Major Emergencies
- Sewerage
- Homelessness
- Public Protection
- Environment & Flooding
If you need to telephone us about an emergency when the office is closed, please call:
01597 827464 - emergency council housing repairs or homelessness emergencies
For life-threatening emergencies, to report a fire or report a crime that is being committed, please call 999
More information about council services can be found online, along with contact details for non-emergency enquiries.
