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Ask for a council housing repair

Upon receiving your request, we will contact you to arrange a convenient time to either inspect or undertake the works reported. We operate a Repairs by Appointment system when arranging repairs.  This enables us to carry out works at a time that suits you.

Before you fill in the form, check to see whether the repair is your responsibility or is something that is planned to take place.

Explain in the 'Details' section of the form:Image of a drill

  • what needs to be repaired or replaced
  • what the problem is
  • what the cause of the problem is (if known)
  • where it is: inside or out, upstairs or down
  • can you describe the item (size, shape, what it is made of)?
  • is it causing any other problems or damage?
  • the best time for someone to come and look at the problem.

Ask about a repair

General Repairs Enquiry 

Ask for a Repair

Ask about an existing repair

The more clearly you explain your problem, the quicker we can respond.


Your right to repairs


Repair Responsibility



  • Email: info@howps.co.uk
  • Phone: 01597 827464
  • Phone: 0333 2225913
  • Address: Heart of Wales Property Services, Unit 31, Ddole Road Industrial Estate, Llandrindod Wells, Powys, LD1 6DF


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