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Notice: The Council Tax and Council Tax Recovery lines will be closed Wednesday 27th May 2026 due to Team training. Our phone lines will be open as normal on 28th May 2026
We are currently experiencing problems with our phone lines.
We are trying to resolve this issue as soon as possible and apologise for any inconvenience.
Damp occurs when a fault in the building's basic structure lets in water from outside.
There are two types of damp, penetrating damp and rising damp.
Penetrating damp occurs when water is coming in through the walls or roof, (for example, under a loose roof tile, leaking pipes or waste overflow) or through cracks.
Rising damp is rare but if this occurs there is a problem with the damp proof course. This is a barrier built into floors and walls to stop moisture rising through the house from the ground. The usual evidence of rising damp is a 'tidemark' on the walls that shows how high it has risen. There is also a musty smell.
If your home suffers from any of these damp problems, please contact the housing repairs team.
