Further Information and Links
Here you can find additional information and external resources relating to key housing standards and energy requirements, including the Welsh Housing Quality Standard (WHQS), Energy Performance Certificates (EPCs), and the Housing Health and Safety Rating System (HHSRS).
We've also included useful internal links such as our tenant newsletter and Powys County Council's data protection policy to help you stay informed and understand how your information is handled.
Welsh Housing Quality Standard (WHQS):
WHQS is the national standard all social housing in Wales must meet. It ensures homes are safe, warm, energy-efficient, and suitable for tenants' needs. The 2023 update places greater focus on decarbonisation, tenant wellbeing, and long-term sustainability.
https://www.gov.wales/welsh-housing-quality-standard-overview
https://www.gov.wales/welsh-housing-quality-standard-2023-frequently-asked-questions
https://www.gov.wales/welsh-housing-quality-standard-2023-0
Housing Health and Safety Rating System (HHSRS):
HHSRS is the legal framework used to assess health and safety risks in homes. It helps identify potential hazards such as damp, fire risks, or structural issues to ensure properties are safe and free from harm.
The HHSRS is a risk-based evaluation tool to help local authorities identify and protect against potential risks and hazards to health and safety from any deficiencies identified in dwellings.
https://www.gov.wales/housing-hazards
Energy Performance Certificates (EPC's):
An EPC rates the energy efficiency of a home on a scale from A (most efficient) to G (least efficient). It provides recommendations to improve energy use and lower carbon emissions, helping tenants understand how energy-efficient their home is.
EPC's use information about a home, such as building materials, heating systems and insulation, to indicate how energy efficient it is. https://www.gov.wales/energy-efficiency-homes
https://www.gov.uk/energy-performance-certificate
Latest Tenant News Newsletter:
Tenant News - Powys County Council
Facebook:
Facebook: Search Powys County Council Housing Services
Links to Powys County Council useful webpages and contacts
This form is for non-urgent repairs to council housing.
For emergency repairs (like major leaks, power failure, or storm damage), you should call:
PCC Data Protection and Privacy:
https://en.powys.gov.uk/privacy
PCC Policies and Procedures (including Data Protection Policy):
PCC Local County Councillors
Enter your postcode or address to see who represents your area, along with their contact details and responsibilities. Find My Councillor - Powys County Council
PCC Financial Support Officers (for Housing Tenants)
Offering free support to Powys County Council housing tenants, including:
- Maximising income
- Cutting expenditure
- Applying for benefits
- Managing debt
Contact:
Phone: 01597 827464 Email: housing@powys.gov.uk
Money Advice Service (General Public)
Free and confidential money advice is available by phone or appointment.
Contact:
Phone: 01597 826618 Email: wrteam@powys.gov.uk Money, Benefits and Debt Advice - Powys Council
Net Zero Wales and Decarbonisation Plan
Information about Wales's approach to reducing emissions from housing: Net Zero Wales: Carbon budget 2 | GOV.WALES
Fuel Poverty and Energy Advice
Help for tenants with high energy costs, and advice on grants or support
Get help with energy efficiency in your home from Nest | GOV.WALES https://www.nest.gov.wales
Welsh Government Housing & Regeneration Policy
Overview of Welsh housing strategy, decarbonisation goals and tenant rights. https://www.gov.wales/housing
Fuel Poverty and Energy Advice
Help for tenants with high energy costs, and advice on grants or support https://www.gov.wales/housing
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