Dedicated Covid-19 Helpline for Powys residents and businesses.
Telephone number 01597 826345 Open 9am - 1pm
Find out about Grants and Reliefs, Benefits and Awards, Managing your Money and Debt Advice, and other help and support.
Financial support is being provided to business affected by the firebreak action.
We are waiting final guidance from Welsh Government as to the details of the schemes that will be put in place. Where possible payments will be made automatically. Powys businesses are asked not to contact the county council at this stage but to give us time to work up the arrangements. Information will be publicised as soon as it is available.
We want to reassure any residents who may be financially stretched as a result of the COVID-19 outbreak. Details of the help currently available to residents facing short- or long-term financial difficulties in paying their council tax or rent is available here.
This includes how you can claim Council Tax Reduction and links for Universal Credit where you may find help with your rent.
Welcome to the Benefits & Awards page. You should be able to find out all you need to know here regarding our service.
Please note that from 23rd March 2020 the council tax/ business rates & awards service will only be taking calls between the hours of 9am till 1pm. We aim to have a full complement of staff during these hours to help improve call response times.
Many of our services are now accessible via our online forms on our website.
To avoid queuing to speak to an advisor, we would encourage customers to use these online facilities where possible. We apologise for any inconvenience this may cause and thank you for your patience.