Contact Us
All out-of-hours emergencies, including housing repairs, can now be reported on the Delta Wellbeing website www.deltawellbeing.org.uk
Please provide as much information as possible so that advisors can action your emergency without any delay.
They will only contact you if they need to, this is to make sure resources can be directed elsewhere to help other customers who require emergency assistance.
Please read the information about the £150 cost of living support scheme before contacting us about this.
During office hours:
Phone 01597 826000 (if you know the name of the person or department)
Phone 01597 827460 (for general enquiries)
In extreme circumstances, when our offices are closed Contact us out of hours
Find service phone numbers and email addresses
Deaf and speech impaired residents can now contact the council using the Relay UK service.
Write to us at:
Powys County Hall
Spa Road East
Llandrindod Wells
Powys
LD1 5LG
Where to find us:
Out of hours contacts
Please only phone this number in extreme circumstances.
ASSIST
Information and advice for adult care and support
Powys Front Door
One number for children and families for information and support.
Walk-in / Face to Face
Customer Service points and council offices
Comments, Compliments and Complaints
You can make any comments, compliments or complaints you may have about any of our services (excluding Social Services) here
Social Services Comments, Compliments and Complaints
You can make any comments, compliments or complaints you may have about our Social Services department here
Complaints' Policy
View our complaints' Policy here
Service Contacts
Find all contact details for every service area within the Council here
How we use Social Media
We encourage people to follow us and we post information about our work that we think our followers will find interesting.
Customer Charter
Our Customer Charter sets out our expected service standards. You can view it here.
Find my councillor
Find out who your local councillor is along with their contact information here
Call charges
You can view our call charges information here
Consultations in Powys
Find out what our current or past consultations are here