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Contact Us

All out-of-hours emergencies, including housing repairs, can now be reported on the Delta Wellbeing website 
Please provide as much information as possible so that advisors can action your emergency without any delay. 
They will only contact you if they need to, this is to make sure resources can be directed elsewhere to help other customers who require emergency assistance.

During office hours: 

Phone 01597 826000 (if you know the name of the person or department)

Phone 01597 827460 (for general enquiries)

In extreme circumstances, when our offices are closed Contact us out of hours

Find service phone numbers and email addresses

Deaf and speech impaired residents can now contact the council using the Relay UK service.


Write to us at:

Powys County Hall
Spa Road East
Llandrindod Wells

Where to find us: 

Out of hours contacts

Please only phone this number in extreme circumstances.


Information and advice for adult care and support

Powys Front Door

One number for children and families for information and support.

Walk-in / Face to Face

Customer Service points and council offices

Comments, Compliments and Complaints

You can make any comments, compliments or complaints you may have about any of our services (excluding Social Services) here

Social Services Comments, Compliments and Complaints

You can make any comments, compliments or complaints you may have about our Social Services department here

Complaints' Policy

View our complaints' Policy here

Service Contacts

Find all contact details for every service area within the Council here

How we use Social Media

We encourage people to follow us and we post information about our work that we think our followers will find interesting.

Customer Charter

Our Customer Charter sets out our expected service standards. You can view it here.

Find my councillor

Find out who your local councillor is along with their contact information here

Call charges

You can view our call charges information here

Consultations in Powys

Find out what our current or past consultations are here